Terms & Conditions
1. Introduction and Agreement
These Terms and Conditions ("Terms") govern the agreement between VIEWFOREVER LTD trading as VIEWFOREVER EVENTS ("we", "us", "our") and the client ("you", "your"). By paying the initial booking deposit for our wedding planning or day-of coordination services, you enter into a legally binding contract and agree to these Terms.
2. Bookings, Payments, and Deposits
2.1 Securing Your Date (The Retainer)
To secure VIEWFOREVER EVENTS for your wedding date, a non-refundable retainer fee of 50% of the total agreed package price is required upon signing this agreement. Your date is not reserved, and no planning work will commence, until this retainer is received in full. This fee covers the initial administrative work, consultation, and the reservation of our time exclusively for your date.
2.2 Final Balance
The remaining 50% balance of your total package price is due strictly no later than 30 days (4 weeks) before the wedding date. We will send a final invoice prior to this due date.
2.3 Late Payments
If the final balance is not received by the 30-day deadline, we reserve the right to suspend all services until the account is brought up to date. VIEWFOREVER EVENTS will not attend or coordinate the wedding day if the final balance remains unpaid.
2.4 Additional Expenses
Any additional expenses agreed upon during the planning process (e.g., travel outside of our standard 50-mile radius, accommodation required for the coordination team, or emergency on-the-day purchases) will be invoiced separately. These invoices are payable within 7 days of issue.
3. Cancellations and Postponements
3.1 Client Cancellation
If you choose to cancel our services, the initial 50% deposit is strictly non-refundable to cover administrative and planning work already completed, as well as the loss of potential business for your date. Cancellations made within 60 days of the event will require full payment of the remaining balance.
3.2 Postponements
If you must reschedule your wedding, we will transfer our services to the new date subject to our availability, provided the new date falls within 12 months of the original date. If we are unavailable on the new date, this will be treated as a cancellation, and the standard cancellation terms will apply.
3.3 Force Majeure
We are not liable for failure to perform our obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane, infectious diseases, or other natural disasters), war, or government mandate. In such instances, we will work with you to postpone our services to a mutually agreeable date.
4. Responsibilities and Third-Party Suppliers
4.1 Our Role
Our role is to plan, coordinate, and manage your wedding. We will introduce, book, and coordinate with external vendors on your behalf based on your preferences and budget.
4.2 Vendor Contracts
All contracts with third-party vendors (e.g., venues, caterers, florists, photographers) are strictly between you (the client) and the vendor. VIEWFOREVER EVENTS accepts no liability for any vendor's performance, negligence, non-attendance, or breach of contract.
5. Liability
To the maximum extent permitted by UK law, our total liability for any claim arising from our services—whether due to breach of contract, negligence, or otherwise—shall not exceed the total fees paid by you to VIEWFOREVER EVENTS under this agreement. We are not liable for any indirect or consequential losses.
6. Use of Media
Due to the nature of our business, we may share images/videos of your wedding day created by our verified suppliers on our website and social media, as long as credit is given to necessary vendors. You may opt out of this by notifying us in writing at any time.
7. Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.